Where Business Process
and Technology Meet
We improve and automate the flow of your business by integrating business process and technology, so you can focus on growing your business.
MICROSOFT DYNAMICS 365
Microsoft Dynamics 365 On Premise & OnlineCustomer relationship management (CRM) ca...
Microsoft Dynamics 365 On Premise & Online
Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.
CRM delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing, and customer service fields.
Free Trial Offer: Test drive Dynamics CRM today with a 25 user 30 day trial from Microsoft.
MICROSOFT OFFICE 365
Microsoft Office 365 is a cloud-based service hosted by Microsoft. Office 365 Small Business P...
Microsoft Office 365 is a cloud-based service hosted by Microsoft. Office 365 Small Business Premium provides professionals and small businesses with enterprise-grade tools optimized for small business needs. You get affordable access from virtually anywhere to the familiar Office applications, business-ready email, calendar, video conferencing, and up-to-date documents across nearly all of your devices—from PCs to smartphones to tablets.
QuickBooks Online Integration
Integrations For QuickBooks Online and Dynamics 365 built by Thinkfast CRM
Integrating you accounting system with Dynamics 365 is a great way to manage the flow of information from Accounting, to Sales and back quickly and efficiently. Your sales team can have access to the sales data they need to better serve their customers, and Accounting is able to reduce the amount of data that is keyed into the system manually by converting prospects to customers. If you are using QuickBooks Online we can quickly implement the integration and provide more efficient data sharing through departments.
Marketers can create emails, web forms, surveys, nurture campaigns and more with intuitive drag-and-
ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing Email Marketing, Web Tracking, Lead Scoring, Social Discovery, Form Capture, Surveys, Landing Pages, Nurture Marketing, Subscription Management, Campaign Tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.
Business Process Consulting
Business Process First, Technology Second
Business Process First, Technology Second
It sounds obvious, but it is important to analyze your business processes and make sure that they are accomplishing what they need to before implementing a system to automate them. One of the side benefits of implementing a Customer Relationship Management systems is that you take the time to map out your processes and discuss whether or not they are accomplishing what you expected them to accomplish, and to optimize them before you program the intelligence in the system to do them repeatedly.
Find out what works and stick with it. Once you discover, create and implement a successful process, you stick with it and perform it over and over again. The manufacturing industry discovered that a long time ago. Dynamics CRM can help you program that type of intelligence into your system to assist your people in utilizing successful practices, yet leaving room for creativity and adaptability.
Let us help you get there. Our experience with business processes in the financial, manufacturing, and small business areas can help you in discovering what works, what is essential, and what to improve. As a result, your systems will accomplish the goals that you have for them: labor cost savings, increased productivity, and efficiency.
Unleash your CRM system with proper training and education ...
Unleash your CRM system with proper training and education
The key to the success of any new CRM system lies in education. Failure to properly introduce new tools to your organization properly can lead to confusion and stress. Planning a training and education strategy will ensure that your employees make the transition with familiarity and productivity. Our training programs decreases transition time, boosts productivity and even encourages employees to brainstorm ways to improve their unique tasks.
Thinkfast CRM offers several training options that are custom-tailored based on your number of employees, CRM (and support software) packages and overall long and short-term goals.
Contact our office to discuss developing training solutions for your business.
CRM PAYS BACK $8.71 FOR EVERY DOLLAR SPENT
Wednesday, Oct 5th 2016
Nucleus Research reports that CRM pays back $8.71 for every dollar spent. This has been increasing since 2011 where the average return was $5.60.
Be one of the companies that takes advantage of the power of CRM and reap the rewards. Invest in your sales, your customer service processes or your project management processes. Harness analytics, social collaboration, mobile and other features to make your company stand out and reach out.